Shop Supervisor

JOB DESCRIPTION :

– Provide guidance to clients on the procedures at the Spa

– Scheduling appointments, staff working time, checking in clients, and registering them for treatments in accordance with company policies and procedures

– Answer telephone calls and provide accurate information to clients

– Assist colleagues whenever necessary other tasks as assigned by Manager, Managing Director, CEO and Board Members.

– Working 6 days a week, 1 day off

REQUIREMENTS:

– Good human relations

– Excellent phone etiquette

– Possess strong knowledge of how computers work, as well as the ability to use Gmail Workspace & GoogleSheet to process and store information

– Good knowledge of beauty products to be able to promote them to clients

– Excellent multitasking skills to successfully handle several assignments together

Possess strong organizational skills required for achieving efficiency on the job

– Excellent communication skills needed for effective discussions with clients to promote the spa’s products and services to them.

– Experience in Shop Supervisor for Hospitality and wellness over 2 years

– Excellent English communication 

– Have a good attitude, organized, independent and responsible