Sale Executive

Responsibilities
– Actively promoting and selling spa services and products to prospective clients.
– Developing and maintaining strong relationships with existing clients to encourage repeat business.
– Conducting client consultations to understand their needs and recommend appropriate spa treatments or products.
– Achieving and exceeding sales targets and goals set by spa management.
– Providing detailed information about spa services, packages, and promotions to clients.
– Upselling and cross-selling additional spa treatments and products to maximize revenue.
– Handling inquiries, emails, and phone calls related to spa services and offerings.
– Keeping up-to-date with knowledge about spa treatments, products, and industry trends.
– Participating in sales training programs to enhance selling skills and product knowledge.
– Collaborating with the marketing team to support promotional campaigns and events.
– Attending networking events and industry conferences to generate leads and build relationships.
– Utilizing customer relationship management (CRM) tools to manage client information and sales data.
– Conducting spa tours for potential clients to showcase facilities and services.
– Providing excellent customer service and addressing client concerns or issues.
– Collaborating with the front desk and other spa staff to ensure a seamless client experience.
– Maintaining a positive and professional image representing the spa.
– Participating in regular sales meetings and reporting on sales performance.
– Keeping abreast of competitors’ offerings and pricing to stay competitive.
– Continuously seeking opportunities to improve sales techniques and approaches.
– Adhering to spa policies, procedures, and ethical guidelines in all sales activities.
– Contributing ideas and feedback to enhance the overall sales and customer experience.
– Collaborating with other sales executives and team members to share best practices.
– Documenting and reporting on client feedback and market trends.
– Conducting market research to identify potential business opportunities and target markets.