Human Resources Coordinator

Company Description

“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”

Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 381 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces.

When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests.  Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore.  The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world.

Job Description

• Organizing the monthly colleague committee meeting,  take and update meeting minutes
• Assisting colleagues with their day to day queries and questions.
• Responsible for Colleague of the Month/Supervisor of the Quarter/Leader of the Quarter/Trainer of the Quarter processes (nominations, certificates, presentation)
• Planning and preparing Team Gathering and Town Hall Meetings (scheduling, invitations, presentations, BEO’s, decorations
• Organize the monthly GM’s lunch events (Booking the venue, send out the list etc.)
• Prepare ID cards
• Do the Visa Renewal List & passport expiry list to send to coordinators in a monthly basis
• Assisting colleagues with vacation planning, ticket booking and repatriation
• Liaising with Travel Agency to effectively organize all business travels
• Maintaining and updating HR notice boards
• Prepare and issue monthly colleague newsletter
• Ensure tracking and  renewals of all dependent visas
• Assisting colleagues with admin / document requests and processing all HR related letters and certificates for colleagues
• Preparing weekly schedules and monthly timesheets, to update vacations in OASYS, ticket utilization & employee index.
• Responsible for processing Future log orders for the HR team
• Smooth handling of leavers process (Resignation, Transfer, Termination of contract), ensuring the clearance process, visa cancellation and final payment is in order and timely.
• Follow up and track Code of Ethics acknowledgements.
• To assist GRAA request from the departments, creating/deleting emails for new starters and leavers
• File and maintain documents in colleague personal files
• Maintain systematic order of the HR shared drive and create process maps for all HR processes
• Responsible for assisting and organizing monthly engagement activities with the team
• Assist with creative poster campaigns and all events organized by the HR Department.
• Any other adhoc requests by Assistant Director of Talent & Culture/ Director of Talent & Culture

General Responsibilities

• Promote efficiency, confidence, courtesy and high standard of social skills
• Promote and ensure good inter-departmental relations
• Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues
• Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
• Adhere to Raffles the Palm rules and regulations at all times

Qualifications

• Previous experience in a similar HR role is desirable within a 5-star hotel
• Post-secondary school education