Assistant Shop Manager

JOB DESCRIPTION :

– Provide guidance to clients on the procedures at the Spa

– Scheduling appointments, staff working time, checking in clients, and registering them for treatments in accordance with company policies and procedures

– Answer telephone calls and provide accurate information to clients (in English and Thai)

– Assist colleagues whenever necessary

Other tasks as assigned by Manager, Managing Director, CEO and Board Members.

-Working 6 days a week, 1 day off

REQUIREMENTS:

– Good human relations

– Excellent phone etiquette

Possess strong knowledge of how computers work, as well as the ability to use Gmail Workspace & GoogleSheet to process and store information

– Good knowledge of beauty products to be able to promote them to clients

– Excellent multitasking skills to successfully handle several assignments together

Possess strong organizational skills required for achieving efficiency on the job

– Excellent communication skills needed for effective discussions with clients to promote the spa’s products and services to them.

– Excellent organizational and leadership skills

– Excellent English communication and Thai communication

– Experience in Shop Manager for Hospitality and wellness over 3 years

– Have a good attitude, organized, independent and responsible