Spa Therapist

SpaTherapist

We are currently recruiting for a  Spa Therapist  in our Spa department ‘ESPA at The Europe’. This award-winning spa and one of the most unique destination spa hotels that Killarney has to offer. One of the largest Spa’s in Europe the ESPA, credibility and five-star service standards are world-renowned. We are committed to providing rejuvenation and Relaxation to our clients at Killarney Hotels Collection and employ highly skilled Therapist to provide this service.  Our ESPA is nestled on the shores of Killarney’s Lake District, capturing the beauty and serenity of this incredibly enchanting corner of Ireland.

Duties:

• Ability to demonstrate knowledge and understanding of a service culture
• Performs body and esthetical treatments
• Understanding of the guests needs is an essential part of this role
• Ability to take a proactive approach to understanding guests needs and desires
• Responsible for achieving sales targets
• Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase
• Encourage clients to return to the Spa by recommending an ongoing treatment programme and cross selling the other business centres in the Spa
• Maintain a sound knowledge of all treatments, packages and any promotions
• Participate in demonstrations/ events as required
• Ensure that daily sales figures are accurately recorded
• Carry out in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified
• Execute all treatments to an exceptional standard expected at all times by Killarney Hotels
• To part take in work based training in the ESPA products and maintain knowledge of beauty trends
• Maintain linen and product levels in the treatment rooms, ensuring trolleys are stocked, clean and organized as per the Spa standards
• Ensure opening and closing procedures are performed as per Killarney Hotels guidelines
• Report any guest complaints to the Spa Manager so that they can be handled promptly and effectively
• Perform all treatments in a professional, hygienic and safe manner for all clients, updating knowledge and training regularly
• Maintain a high standard of appearance and personal hygiene as laid down by the Spa Manager

Requirements :

• Qualified with a ITEC or CIBTEC diploma or higher
• Trained experience in facials, massage, waxing, tinting, manicures & pedicures
• Must have excellent Customer Service skills
• Must be able to work as part of a team
• Fluency of the English language, both verbal and written, is essential

Benefits:

• Competitive salaries
• Complimentary meals whilst on duty
• Pension Scheme
• Employee Discounts
• Career Development
• Training
• Free parking
• Tax saving Schemes
• Employee Social Events
• Complimentary laundry of company provided uniforms
• On-site state of the art Staff Accommodation, subject to availability

The Europe 5 Star Hotel in Killarney, Co. Kerry is one of the most luxurious 5 star Hotel, Conference & Event Centres in Ireland and also incorporates ESPA at The Europe, one of Ireland’s largest spa hotels in Ireland. It is in the beautiful grounds of this luxury 5 star hotel in Ireland that the waters of Killarney’s largest lake, Lough Lein, reflect the wilderness of Kerry’s magnificent McGillycuddy Reeks Mountain range in the scenic South West of Ireland. Enjoy a range of leisure activities on the grounds of one the finest luxury hotels Ireland has to offer.

This 5 star hotel accommodation in Ireland captures the imagination of visitors to Killarney whether for our Killarney Spa, or our Killarney hotels restaurants or for a conference in Kerry. Enjoy luxury 5 star hotel accommodation in Kerry Ireland & let relaxation envelop you as you enjoy one of Ireland’s finest views from your own private balcony overlooking Killarney Golf & Fishing Club or the Lakes of Killarney.