Guest Service Agent Full Time

JOB DESCRIPTION :
– Provide guidance to clients on the procedures at the Spa
– Scheduling appointments, checking in clients, and registering them for treatments in accordance with company policies and procedures
– Answer telephone calls and provide accurate information to clients (in English and Thai)
– Assist colleagues whenever necessary
Other tasks as assigned by Manager, Managing Director, CEO and Board Members.

REQUIREMENTS:
– Good human relations
– Excellent phone etiquette
Possess strong knowledge of how computers work, as well as the ability to use Gmail Workspace & GoogleSheet to process and store information
– Excellent multitasking skills to successfully handle several assignments together
Possess strong organizational skills required for achieving efficiency on the job
– Good knowledge of beauty products to be able to promote them to clients
– Excellent communication skills needed for effective discussions with clients to promote the spa’s products and services to them.
– Excellent organizational and leadership skills
– Promote & Post Spa services and products on social media
– Excellent English and Thai communication
– Have a good attitude, organized, independent and responsible